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effectively via phone, email, live chat, messenger, and in-person. Provide innovative and customised solutions to student issues. Ensure a high standard of customer care by going above and beyond in every
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for staff and students for all technical matters. Resolve on the ground issues with computer & AV hardware and software, taking responsibility for managing incoming support requests both in person and
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of first and second line issues and service requests for staff and students for all technical matters. Resolve on the ground issues with computer & AV hardware and software, taking responsibility
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: We are looking for an experienced educator to join our team in delivering high-quality teaching and learning. Applicants should have a degree (or equivalent professional experience) in a relevant
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. This role involves managing compliance throughout the entire student journey—from application through to graduation and beyond—to ensure Arden meets its regulatory responsibilities with relevant German
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campus, taking ownership of first and second line issues and service requests for staff and students for all technical matters. Resolve on the ground issues with computer & AV hardware and software, taking
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matters. Resolve on the ground issues with computer & AV hardware and software, taking responsibility for managing incoming support requests both in person and remotely. Deliver user training and encourage
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-on deployment of complex IT Infrastructure projects across a range of technology domains including end user computing, data centre services, and networks to tight timelines. Excellent in-depth and hands
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. Corporate Learning – Apprenticeships Team Our Apprenticeship Team is delivering flexible, high-quality learning experiences to a growing number of learners and employer partners. We support apprentices in
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policy adherence. Monitor team workload, performance, and service quality. Drive improvements in attendance tracking, reporting accuracy, and case management. Collaborate with campus