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scheduling, check-in, check-out, and financial services activities within the clinic/department. Plan and schedule work for the front-end staff, ensuring proper distribution of assignments and adequate manning
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sterile dressing change for wounds over 48 hours old, IV fluid assistance activities, oral/nasogastric feeding and urinary catherizations/irrigation. Perform front desk office tasks as required by the unit
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, Quality Assurance review, MyChart inquiries, Patient Correspondence, PDC clinic, Identity theft investigation, Front office customer service, Process improvement/Root Cause Analysis and Internal Control
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skills. Ability to communicate clearly and to build bridges across diverse stakeholder groups from the executive to the front-line level. Communications skills and excellence in delivering oral and written
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the quality of customer service. Act as the main front point of contact for possible escalation of customer service issues. Maintain liaison with other programs, offices and departments at Duke
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leaders in A3 thinking, and helping align strategy from executives to the front line through leader standard work. While not a direct manager, the specialist provides leadership and direction to foster a
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schools to engage multi-interest prospects. Serve as a key member of Fuqua’s seven-person front-line fundraising team. Steward and Engage Work with Donor Relations to create personalized stewardship plans
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front-line strategy. This position does not directly manage but may provide direction and leadership to leadership teams. Duties and Responsibilities of this Level Utilizes expertise in improvement
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analyses. Compile, analyze and report on the financial performance of departmental operating units through gathering data, organizing information, and analyzing historical results. Serve as the front-line
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, to gain insights into patient care processes. Act as a liaison between leadership and front-line staff to align improvement efforts with organizational goals. Facilitate cross-functional discussions