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234,000 strong alumni community. The Alumni and Supporter Experience Assistant will act as the actual and virtual front door to Philanthropy and Global Engagement, being the welcome host at the Alumni
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of important duties that underpin the effective use of learning technologies and platforms. They provide front-line support for users of our learning management system and provide training and
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student experience, offering general advice and guidance and an initial front-line first response. Where required, you will also provide pastoral support and respond to serious and critical incidents. You
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and/or front-line staff Experience of conducting research which influences policy, practice and people’s lives Experience of research which engages people with lived experience and/or carers Knowledge
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, improvement and management processes, automation, administration, and operational procedures. You will often serve as the ‘front door’ ensuring the customers receive a high-quality, streamlined and consistent
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to deliver briefings and training to colleagues on a variety of topics, for example front line enquiry staff to minimise the number of second line referrals. Communication and collaborative work are key
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the creation, improvement and management processes, automation, administration, and operational procedures. You will often serve as the ‘front door’ ensuring the customers receive a high-quality, streamlined
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as part of our busy front office team in handling our international phone and email enquiries and supporting with recruitment initiatives and operations. The post holder will be expected to support the
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and accommodation services with induction, arrivals and promotional activities Your role will be front facing and student focused. You will provide support and direction and be passionate about student
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of security, safety, administrative and front of house services. The role of Shift Porter is a critical role in the day to day, and as the first point of contact, you will need to be able to think