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development of hardware and software. Financial, personnel, and administrative functions of a technology department. Budget & Resource planning, projection, and analysis. Information technology project
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service improvement. Technology Skills Service desk ticketing system configuration and optimization. Call monitoring and quality assessment tools. Workflow design and reporting. Incident trend analysis and
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facilitation skills. Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution. A strong ability to successfully collaborate with
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logistics, which is increasingly driven by technology. This includes proficiency with Enterprise Resource Planning (ERP) systems like SAP or Oracle, as well as data analysis and visualization tools. Soft
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analysis on complex requirements and providing recommendations. Presenting leadership with status updates and progress reports for ongoing initiatives. Providing extensive knowledge and expertise in software
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, writing, and cross-cultural analysis. The program emphasizes both content knowledge and transferable skills, preparing students for successful continuation of their studies. Graduates are well-positioned