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Services Desk, over the phone, and via email and IM/Chat. Assist users in navigating the library catalog to locate specific items. Explain library policies and procedures. Enforce policies in line with
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audits identified by deficiencies in our processing, and maintaining processes that require updated data for day-to-day business processes. Support the gathering of information on program changes from
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Job Description General Summary Under direction, implement, support, tune, monitor, and document enterprise-wide desktop computing environments. Responsibilities & Duties Engineer and document
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