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innovation • Professional development through training and education • And much more! The Client Services Support Specialist provides technical and user support in a help desk setting for a moderately complex
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. Ability to diagnose and solve complex or unusual problems drawing upon technical knowledge. Knowledge and experience with Windows operating systems, software, and hardware. Excellent customer service skills
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management solutions. Monitor, analyze, and ensure solution performance, capacity, and uptime meet university service level agreements within a 24×7 operation. Troubleshoot complex problems, individually, with
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management solutions. Monitor, analyze, and ensure solution performance, capacity, and uptime meet university service level agreements within a 24×7 operation. Troubleshoot complex problems, individually, with
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. Excellent team building, relationship-building, and networking skills. Self-starting and committed to continuous improvement. Ability to make decisions and creatively problem solve in ambiguous situations and
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associated management solutions. Monitor, analyze, and ensure system performance, capacity, and uptime meet university service level agreements within a 24×7 operation. Troubleshoot complex problems