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UCF IT Telecommunications: UCF IT Telecommunications provides the technological backbone of the university. We design, install, support, and secure the telecommunications and network infrastructure
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for research grants. Network Monitoring and Troubleshooting: Establish and uphold research-specific network monitoring processes to promptly identify and address issues. Diagnose and resolve complex network
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threats and proactively address vulnerabilities. Network Monitoring and Troubleshooting: Establish network monitoring processes to identify and address issues promptly. Diagnose and resolve complex network
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expenditure budget and lead efforts toward operational efficiency and cost-saving initiatives. Ensure the reliability, security, and scalability of IT infrastructure and services. Network Management: ensures
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Insurance Pool) and determine network status. Collect the payment from patients for student health fees, co-pays, and prior balances. Perform applicable system searches when necessary to determine student
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infrastructure and sensitive information. This position demands a deep technical knowledge of network security protocols and best practices, enabling the director to effectively identify vulnerabilities and
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for managing escalations and troubleshooting complex voice-related issues across Microsoft Teams Voice, Cisco Voice Solutions, Omnichannel platforms, and UCaaS environments. This position works closely with
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. This position requires an individual who is not only an excellent communicator and relationship manager but also someone who understands the complexities of research translation and commercialization. The ideal
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Blackbaud CRM (BBCRM) functionality using its SQL and .NET-based SDK to meet business requirements. Support system integration between BBCRM and other campus applications using tools such as Zuri Velocity
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teams—including networking, security, IT infrastructure, desktop support—and partners with UCF IT Support Center staff and site administrators to resolve issues and fulfill service requests. This is an