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The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues. Provide
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assistance, scheduling, billing, claims follow-up, customer service and cash collection. The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services
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Systems Analyst to research and resolve moderately complex system problems, serves as a subject matter expert to recommend software and hardware to meet customer business requirements, installs and
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, billing, claims follow-up, customer service and cash collection. The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services rendered. Position Summary
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-optic network backbone to support the connectivity relied upon every day by Ohio’s higher education, K-12 education, state and local government, public broadcasting, health care and research communities
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the impact of network outages and scheduled vendor maintenance to OARnet services and customers. Works independently to troubleshoot and resolve complex network issues; provides guidance to national carrier
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of net revenue for services rendered while providing top of class customer service. Position Summary The Senior Patient Access Coordinator is an advanced position within the Revenue Cycle that provides non
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computing systems, printers, peripherals, operating systems and deployments; performs testing and installation of solutions; partners with tier 2 and 3 technicians to resolve complex issues requiring
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infrastructure organizations: OARnet, the Ohio Supercomputer Center (OSC) and the Ohio Library and Information Network (OhioLINK). OH-TECH provides high-tech solutions for Ohio’s higher education institutions
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Responsible for Senior Helpdesk service to provide top-tier service and support for all institutional users utilizing computers, peripherals, enterprise applications, mobile devices, networks, and information