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Undergraduate Student Research Assistant An/Zhang Working Title (if different from Position Title) Job Summary The Complexities of Human-Environment Emergence & Resilience (CHEER) Lab, under the supervision of Dr
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apply comprehensive IT knowledge, concepts, practices, and procedures, including hardware, software, networks as well as troubleshooting and documentation for the completion of complex assignments and
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, application, and communication issues in an efficient and timely manner. Accurately documents request history and routes more complex second- and third-tier requests to the appropriate technical personnel
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system performance. Provides advanced support for desktop, mobile computing, and client/server technology. Provides consulting involving researching technology solutions for complex issues such as helping
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of Research Libraries (ARL), Association of Southeastern Research Libraries (ASERL), Hathi Trust, Coalition for Networked Information (CNI), and other organizations of academic institutions. The Libraries has
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relationships with consistent follow-up and documentation. Provides technical support to the university community to resolve moderately complex first- and second-tier desktop software, application, and
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relationships with consistent follow-up and documentation. Provides technical support to the university community to resolve moderately complex first- and second-tier desktop software, application, and
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/cyber security principles and practices with the ability to apply that knowledge to perform complex and non-routine specialized information technology (IT) security analysis functions such as
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support to local and regional stakeholders and organizes new networks or coalitions to build community capacity. Establishes relationships with stakeholder organizations, participates in stakeholder